SUBSCRIBER TERMS OF USE

Thank you for choosing GlowMap. GlowMap is an online beauty professional directory, available via subscription. Service availability may vary. When you use our website, you are agreeing to these Terms of Use, so please read these carefully, as they contain important information regarding your legal rights and obligations.

Clipboard Concierge LLC, d/b/a GlowMap (“GlowMap”), provides a compendium of self-elected beauty, wellness, and aesthetic providers from which the public may compare and select services of his/her choice. You can access our Software Service through our website and/or app. By clicking on the “I Accept” button, completing the registration process and/or using the website, you represent that (1) you have read, understand, and agree to be bound by this Agreement; (2) you are of legal age to form a binding contract with GlowMap; and (3) you have authority to enter into this agreement personally or on behalf of the company you have named as the user, and to bind that company to the agreement.

THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT REQUIRE YOU TO ARBITRATE ALL DISPUTES YOU HAVE WITH GLOWMAP ON AN INDIVIDUAL BASIS. YOU EXPRESSLY AGREE THAT DISPUTES BETWEEN YOU AND GLOWMAP WILL BE RESOLVED IN BINDING, INDIVIDUAL ARBITRATION, AND YOU HEREBY WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS ARBITRATION.

IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, YOU MAY NOT ACCESS OR USE GLOWMAP.

ACCOUNT PROFILE CREATION

We may require you to register and/or set up an account profile to access, list, and use portions of the website. You may be required to choose a password and/or a User Id, and provide a credit, debit card, and other payment information, as well as your name, telephone number, email and street address.

You agree, represent, warrant, covenant and guarantee that all Registration and Listing Information you provided is true, accurate, complete, and solely yours. You may not impersonate, imitate, or pretend to be somebody else when registering or setting up an account/profile on the website. If any Registration Information changes, you are responsible for updating promptly by using the mechanism on the website that allows you to change your Registration Information. If no such mechanism is available, please notify us at support@myglowmap.com for assistance. WE SHALL HAVE NO LIABILITY ASSOCIATED WITH YOUR FAILURE TO MAINTAIN ACCURATE AND UP-TO-DATE REGISTRATION and WEBSITE LISTING INFORMATION.

You will solely be responsible for maintaining confidentiality of your Registration Information. You may not authorize anyone else to access your Registration Information.

PAYMENT & SUBSCRIPTION TERMS

GlowMap offers a subscription service that provides access to enhanced features and visibility on our platform. By signing up for a subscription, you agree to these Subscription and Billing Terms as part of the GlowMap Terms and Conditions.

FREE TRIAL AND SUBSCRIPTION CHARGES

If you enroll in a trial period, you will receive 90 days of access to GlowMap at no cost. At the end of the 90-day trial, your subscription will automatically convert to a paid subscription at $4.99 per month, billed to your selected payment method via PayPal, unless you cancel before the trial ends. By starting the trial, you authorize GlowMap to begin automatic monthly charges after the trial period until you cancel. Applicable sales tax may apply.

AUTOMATIC RENEWAL NOTICE: YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AT $4.99/MONTH AFTER THE 90-DAY FREE TRIAL UNLESS CANCELLED. YOU MAY CANCEL ANYTIME THROUGH YOUR PAYPAL ACCOUNT. Cancellations will take effect at the end of the then-current billing period; no refunds will be provided for partial months.

BILLING CYCLE

Recurring monthly, beginning at the end of your free trial.

PAYMENT PROCESSING

All subscription payments for GlowMap services are processed securely through PayPal, our third-party payment provider. By completing a purchase, you agree to comply with PayPal’s [Terms of Service] and understand that PayPal will handle your payment information in accordance with its own policies. Your billing information is handled in . accordance with their privacy and security protocols. GlowMap does not store your credit card details on its servers.

AUTOMATIC RENEWAL & PAYMENT AUTHORIZATION

Your GlowMap subscription begins at the time of enrollment and will automatically renew at the stated subscription rate of $4.99 per month following any applicable trial period. By subscribing, you authorize GlowMap and its third party payment processor (PayPal) to charge your payment method on a recurring monthly basis until cancelled.

TAXES AND ADDITIONAL CHARGES

Applicable sales tax and other fees may be added to your subscription charges where required by law. Taxes are calculated based on your billing address and current tax regulations.

CANCELLATION POLICY

You may cancel your subscription at any time during the trial period to avoid future charges. To cancel, log into your PayPal account to manage your automatic payments. Cancellation will prevent future charges; no refunds will be issued for the current billing cycle unless required by law. If you require assistance cancelling your subscription, please contact us at support@myglowmap.com

REFUND POLICY

All subscription fees are billed in USD unless otherwise stated. Payments processed are non-refundable,except where required by law. Cancelling your subscription does not entitle you to a refund of any charges already processed. No partial month refunds or credit are provided unless required by law.

CHANGES TO SUBSCRIPTION OR BILLING TERMS

We may change subscription pricing or terms by providing notice to you in accordance with our Terms and Conditions. Changes will not apply retroactively and will become effective on your next billing cycle after notice is given.

CONTACT & BILLING INFORMATION DISCLOSURE

Glowmap is a registered DBS of Clipboard Concierge LLC. All customer service inquiries, including billing questions or subscription concerns should be directed to support@myglowmap.com.

COMPLIANCE WITH APPLICABLE LAWS

GlowMap subscription practices comply with the California Automatic Renewal Law and the federal Restore Online Shoppers’ Confidence Act (ROSCA) This includes providing clear disclosures, obtaining affirmative consent, and offering easy, cost-free cancellation options. By completing your subscription, you acknowledge and agree to these terms.

By subscribing to GlowMap, you agree to pay all applicable monthly subscription fees, plus applicable taxes set for at the time of registration or as otherwise communicated to you in writing. All subscription fees are billed in advance and will be automatically charged on a recurring monthly basis to the payment method you provide

If your subscription includes a promotional period (such as a 90-day introductory rate at no cost), you acknowledge and agree that at the conclusion of the promotional period, GlowMap will automatically charge your designated payment method the monthly subscription fee of $4.99 USD plus applicable taxes, unless you cancel prior to the end of the promotional period. You may cancel your subscription anytime through your PayPal account.

By providing payment information, you represent and warrant that you are authorized to use the designated payment method and you authorize GlowMap (or its third party processor) to charge your payment method for all applicable fees in accordance with this Agreement.

GlowMap reserves the right to modify subscription fees, billing methods, or third-party processors upon reasonable notice to you in accordance with these Terms. All fees are non-refundable except as expressly stated otherwise in the Terms or as required by law.

ELIGIBILITY AND PROVIDER RESPONSIBILITIES

To register as a service provider on this platform, you must be at least 18 years of age, duly authorized to offer and perform the listed services, and legally permitted to conduct business operations within your jurisdiction. Additionally, you must possess all required licenses, permits, and insurance necessary to provide your services, and you agree to maintain accurate, truthful, and up-to-date information in your provider profile.

GlowMap provides a platform for connecting users with third-party providers by offering visibility and referral opportunities. All bookings, transactions, and payments are conducted directly through the provider’s independent platform. GlowMap expressly does not process, manage, or facilitate bookings or payments.

CREDENTIAL VERIFICATION DISCLAIMER

GlowMap does not independently verify provider licenses, certifications, qualifications, insurance coverage, or professional credentials. Providers are solely responsible for maintaining all required licenses and certifications. Users should independently verify provider credentials before booking services. GlowMap makes no representations regarding provider qualifications and disclaims all liability for services provided by unqualified or improperly licensed providers.

USE OF THE PLATFORM

By registering as a service provider on the GlowMap platform, you consent to receiving inquiries or leads from platform users. You bear full responsibility for ensuring the quality, safety, and legality of the services you provide. GlowMap is not involved in the delivery of services and assumes no liability for any interactions or transactions between you and your clients.

EMAIL COMMUNICATIONS

By creating a subscriber account or otherwise providing your contact information to GlowMap, you expressly consent to receive electronic communications from GlowMap and its affiliates. Such communications may include, without limitation, transactional emails, administrative notices, billing-related messages, service announcements, and other communications that are necessary to facilitate your use of the GlowMao plarform and maintain your subscription.

You acknowledge and agree that these communications may be generated automatically and are a condition of your continued access to and use of the subscription services. As such, you may not op out of receiving these essential service-related communications.

Glowmap may also send marketing or promotional emails to you, subject to your consent where required by law. You may withdraw such consent or opt out of receiving marketing communications at any time by following the opt-out or unsubscribe instructions included in the communication, or by adjusting your communication preferences in your account settings, if applicable. All electronic communications from GlowMap shall be deemed received by you when sent to the email address associated with your account You are solely responsible for maintaining an accurate and current email address within your account profile.

SUBMITTING CONTENT AND LAWFUL USE OF THE WEBSITE

For any Content (including images, text or logos) or information that you upload, display, post, transmit, send, email, or submit to us on the website or any of our social media sites, you warrant that you are the owner of that Content or have express permission from the owner of those intellectual property rights to use and distribute that Content to us.

You grant us and/or our officers, employees, successors, shareholders, joint venture partners, or anyone else working with us a royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to identify you, publish, post, reformat, copy, distribute, display, edit, reproduce any Content provided by you on our website and any of our social media sites for any purpose. You shall be solely liable for any damages resulting from any infringement of copyrights, trademarks, or other proprietary rights of any Content or information that you provide to us.

You grant us the rights to publish your name, business name, address, contact numbers, photos, any other pertinent information in connection with your content. Your name and information will be made available to the public and users of GlowMap platform. You ensure and warrant that you have secured all legal rights necessary for the content submitted by you.

GlowMap retains ownership of all platform content, branding, and software. You may use the platform solely for its intended purposes.

You retain ownership of any content you submit (e.g., service descriptions, photos), but grant GlowMap a non-exclusive, royalty-free license to use, display, and promote it on the platform.

You agree not to upload, display, post, transmit, distribute, send, email, or submit to us, other subscribers, or other users on the website or any of our social media sites any information or Content that is:

(a) illegal, violates or infringes upon the rights of others,

(b) defamatory, harassing, abusive, profane, hateful, vulgar, obscene, libelous, pornographic, or otherwise threatening, as determined within the sole discretion of GlowMap,

(c) construed to disrupt, discourage, or otherwise interfere with the rights of any other user or subscriber of the website,

(d)encourages or advocates conduct that would constitute a criminal offense, gives rise to civil liability, or otherwise violates any law,

(e) distributing material including but not limited to spyware, computer viruses, any kind of malicious computer software, or any other harmful information that is actionable by law,

(f) an attempt to gain unauthorized access to any portion or feature of the website, and send unsolicited or unauthorized material or disrupt the operation of the website, and

(g) credit counseling or repair agencies, credit protection or identity theft protection services, direct marketing or subscription offers, infomercial sales, internet or other remote order pharmacy or pharmacy referral services, Multi-level-marketing businesses, telemarketing, prepaid phone cards or phone services, upsell merchants, bill payment services, Bitcoin, betting (including lottery), adult entertainment or pornographic-oriented products or services, and

(h) You agree not to upload third-party reviews or testimonials not obtained through GlowMap.

You agree to use the website for lawful purposes only and shall be liable for damages resulting from the violation of any provision contained in these Terms and Conditions. We reserve the right to edit or remove any content that violates our standard or harms trust.

GlowMap reserves the right to determine not to process a transaction if it believes that the transaction is in violation of this agreement or exposes you or any GlowMap user to harm, including fraud or criminal acts. If we reasonably suspect that your account has been used for any unauthorized, illegal, or criminal purpose, you give us express permission and authorization to share information about you, including your account information and/or any of your website interactions, with law enforcement.

PROMOTIONAL USE DISCLAIMER

By creating a profile on GlowMap, you acknowledge and agree that GlowMap may, at its sole discretion, feature, highlight, or promote certain beauty professionals or listings on the GlowMap platform, social media channels, email campaigns, or other marketing materials for promotional purposes. Inclusions in such promotions is not guaranteed for all providers and does not imply any endorsement, partnership, or preference. Selection for promotional use is determined by GlowMap in its discretion and may be based on factors such as content quality, engagement, or marketing objectives. GlowMap does not warrant that any provider will receive increased visibility or appointments as a result of such promotional activities.

Providers acknowledge that GlowMap may earn affiliate commissions from products or services recommended in connection with provider listings.

BOOKING LINKS AND SCHEDULING

If you provide a link to your scheduling or booking platform during sign-up, GlowMap will display and hyperlink the information on your profile for client convenience. You acknowledge and agree that any scheduling transactions, or communications through your booking platform occur solely between you and your clients. GlowMap does not operate, control, or guarantee the functionality of any third-party booking platform. GlowMap is not responsible for any link failures, technical issues, missed appointments, cancellations, or other scheduling impacts related to your booking platform. By submitting your booking information, you authorize GlowMap to display it publicly on your listing.

TERMINATION

Either party may terminate this Agreement at any time, with or without notice, for any reason. Upon termination, your provider profile and listing may be removed, and any pending payments will remain due and payable.

CLIENT LEADS AND CONDUCT

GlowMap may share contact information or inquiries from users who view your listing. You agree to communicate professionally with prospective clients, refrain from misusing user data or soliciting clients beyond the scope of your advertised services, and comply with all applicable privacy and anti-spam laws when contacting users. GlowMap does not guarantee the volume of leads or client conversions

REVIEWS AND USER-GENERATED CONTENT

GlowMap may feature reviews, ratings, testimonials, comments, and other user-generated content submitted by third parties. This content reflects the opinions of the individual users and not those of GlowMap or its affiliates. GLOWMAP DOES NOT WARRANT THE ACCURACY, RELIABILITY, OR LEGALITY OF SUCH CONTENT AND DOES NOT ACCEPT RESPONSIBILITY OR LIABILITY FOR ANY LOSS, HARM, OR REPUTATIONAL DAMAGE ARISING FROM THE PRESENCE OR EFFECT OF NEGATIVE OR CRITICAL REVIEWS. By using the platform, you acknowledge and agree that GlowMap is not liable for any defamatory, offensive, or otherwise unlawful content posted by users. However, GlowMap reserves the right, but is not obligated, to monitor, edit, refuse, or remove any content at its sole discretion, including content that may be deemed defamatory, misleading, harmful to individuals or businesses, or in violation of our Terms of Use or applicable law. If you believe content on the platform is defamatory or otherwise unlawful, please contact us at support@myglowmap.com so it can be reviewed in accordance with our policies.

PUBLIC LISTING AND SEARCH ENGINE VISIBILITY

By creating a GlowMap profile, you understand and agree that your listing, including business name, photos, services, reviews, and contact details, may be publicly visible on the GlowMap platform and may appear in search engine results (such as Google). You authorize GlowMap to display your information for promotional and SEO purposes to enhance discoverability. By submitting your information, you consent to its display and indexing for visibility purposes.

LISTING ORDER DETERMINATION

GlowMap utilizes an ad-hoc order of listing for companies in the registry. This may change from time-to-time, at the discretion of GlowMap. Additional compensation may be required from a Subscriber to obtain premium listing benefits. GlowMap may, at its sole discretion, offer promotional opportunities for subscribers, which may include enhances visibility features such as higher placement in search results, featured listings, or other advertising options. These promotional opportunities are optional and may be subject to additional fees. Participation in such programs does not guarantee and specific results, leads, or business outcomes

TERMINATION

We reserve the right in our sole discretion to refuse, remove, restrict your access, revoke, and terminate your use of our website including any or all Content published by you or us at any time for any reason, without notice. We reserve the right to at any time, without notice, to remove your profile if it is deemed offensive, profane, vulgar, obscene, libelous, pornographic, or violates community use standards and/or criminal or civil statutes.

INDEPENDENT BUSINESS STATUS

You acknowledge that you operate as an independent business entity, not as an employee, agent, or partner of GlowMap, and you are solely responsible for managing your clients, services, pricing, schedule, and business obligations. You are not entitled to any employment benefits from GlowMap.

UNAUTHORIZED MEDICAL ADVICE

Subscribers agree to not offer, imply, or publish any form of medical advice, diagnosis, or treatment through the GlowMap platform unless they are duly licensed and legally authorized to do so in their jurisdiction. Any such statements made without proper licensing are strictly prohibited and may result in suspension or removal of the subscriber’s listing without notice or refund. GlowMap does not verify medical credentials and is not responsible or liable for any claims, advice, or outcomes resulting from medical-related information shared by subscribers. Subscribers understand and agree that they are soley responsible for the accuracy, legality, and appropriateness of any information or services they promote or provide through the platform.

LIMITATION OF LIABILITY

You agree that under no circumstances, we and/or our officers, employees, successors, shareholders, joint venture partners, or anyone else working with us shall be liable for any direct, indirect, incidental, consequential, equitable, special, punitive, exemplary or any other damages resulting from your use of this website including but not limited to all the content, information, products, services and graphics presented here.

YOU EXPRESSLY AGREE THAT YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK AND DISCRETION AND THAT YOU ARE SOLELY RESPONSIBLE FOR THE ACCURACY OF THE PERSONAL, BUSINESS, AND/OR ANY INFORMATION YOU PROVIDE, THE OUTCOME OF YOUR ACTIONS, PERSONAL AND/OR BUSINESS RESULTS, AND FOR ALL OTHER USE IN CONNECTION WITH THE WEBSITE.

You also expressly agree that we and/or our officers, employees, successors, shareholders, joint venture partners, agents, contractors, or anyone else working with us shall not be liable to you for any damages resulting from 1) any errors or omissions on the website, delay or denial of any products or services, failure of performance of any kind, interruption in the operation and your use of the website, website attacks including computer virus, hacking of information, and any other system failures; 2) any pecuniary or other loss to you of income, use, data, revenue, profits, business or any goodwill related to the website; 3) any theft, breach, incident, or unauthorized access by a third party of your information from the website regardless of our negligence; 4) any use or misuse of the information, products and/or services offered here; and 5) any tortious claim(s) based upon communications by any third party disseminated through the website.

You understand and expressly agree that by using the website, you will abstain from harassment, slander, defamation, and/or dissemination of any information about any third party user or service provider associated with the website that is inaccurate or untrue.

You understand and agree that GlowMap has no obligation, duty, or reason to control or influence your determination of the pricing, certification, compliance with state law(s), or payment method(s) of any third-party information provider. You understand and agree that such information, to the extent provided, is not certified or authenticated by GlowMap, and we are solely a repository for dissemination of the information provided by you. The website is for informational purposes only.

You understand and expressly agree that, to the extent you may utilize the website from time to time to include information tangential to, located with, or related to any medical service and/or medical service provider, GlowMap does not in any way control, promote, endorse, prescribe, treat, consult, or suggest any medical procedure or opinion. GlowMap does not operate under the auspices of the Texas Medical Board and are not qualified to operate or employ healthcare and/or medical professionals.

This limitation of liability shall apply whether such liability arises from negligence, breach of contract, tort, or any other legal theory of liability. You agree that we provide no express or implied guarantees to you for the content presented here. YOU UNDERSTAND THAT PROVISION OF INFORMATION TO GLOWMAP DOES NOT GUARANTEE ANY RESULT, INCLUDING WITHOUT LIMITATION ATTRACTION OR GARNERING SPECIFIC AMOUNTS OR TYPES OF BUSINESS CLIENTELE. ALSO, THERE IS NO EXCLUSIVITY OF SERVICE PROVIDERS ON GLOWMAP.

GLOWMAP RESERVES THE RIGHT TO DISCONTINUE ANY FEATURE, COMPONENT, OR FUNCTIONALITY OF THE WEBSITE AT ANY TIME. NOTWITHSTANDING THE ABOVE, GLOWMAP HAS NO OBLIGATION TO UPDATE OR ENHANCE ANY SERVICE(S) OR PRODUCE OR RELEASE ANY NEW VERSION(S) OF ANY SERVICE.

INDEMNIFICATION

You agree to indemnify and hold the Company and/or its officers, employees, successors, shareholders, joint venture partners, contractors, agents, and/or assigns, or anyone else working with GlowMap harmless from all losses, claims, damages, demands, actions, suits, proceedings, or judgments, including costs, expenses and reasonable attorneys’ fees (“Liabilities”) assessed against or otherwise incurred by you arising, in whole or in part, from (a) actions or omissions, whether done negligently or otherwise, by you, your agents, directors, officers, employees or representatives; (b) all your actions and use of the website including purchasing products and services; (c) violation of any laws, rules, regulations or ordinances by you; or (d) violation of any terms and conditions of this website by you or your agents, directors, officers, employees or representatives u; e) infringement by you or any other user of your account of any intellectual property or other rights of anyone. The Company will notify you promptly of any such claims or liability and reserves the right to defend such claim, liability, or damage at your expense. You shall fully cooperate and assist us if requested, without any cost, to defend any such claims.

ARBITRATION, GOVERNING LAW, AND WAIVER OF CLASS ACTIONS

You agree that any dispute arising from or related to this Agreement will be resolved solely between you and the Company, under the laws of the state of Texas. You waive your right to bring a class action against us and agree not to bring claims against us as a member of a class or as a representative.

You expressly waive any legal claims you may have now or in the future arising from or related to the website and our products/services. In the event of a dispute, claim, or controversy arising from or relating to your use of this website, the Terms of Use shall be construed under the laws of the state of Texas, USA.

You agree to resolve any disputes or claims through mandatory arbitration to the fullest extent permitted by law, and you consent to and submit to the jurisdiction and courts of Texas, USA without regard to conflict of law principles or location of any party at the time of the dispute. Any arbitration shall be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect. The arbitrator must be a neutral party acceptable to both parties.

You agree that any claim you bring in arbitration will arise from your own use and not the use of any other person or business; you expressly agree not to participate in or act as class representative for any class action lawsuit arising from your use of this Website. Participation in arbitration in good faith is a condition precedent to pursuing any other legal or equitable remedies available. You also agree that if a legal claim is filed after the required arbitration, the prevailing party shall be entitled to recover reasonable attorney’s fees and other legal costs.

ENTIRE AGREEMENT

This Agreement, along with our Privacy Policy and Disclaimer, constitute the entire agreement between you and us for this website. It supersedes all prior or contemporaneous communications, discussions, negotiations, or proposals we may have had with you whether electronic, oral, or written.

A printed version of this entire agreement including the Privacy Policy and Disclaimer and any notice given in electronic form shall be admissible in judicial or administrative proceedings concerning this website to the same extent and given the same effect as other business contracts and documents kept and maintained in printed form.

SEVERABILITY

If any provision in these Terms and Conditions is deemed by a court, regulatory authority, or other public or private tribunal of competent jurisdiction to be invalid or unenforceable, such provision is deemed to have been omitted from this Agreement. The remainder of this Agreement remains in full force and effect and is modified to any extent necessary to give such force and effect to the remaining provisions, but only to such extent.

MODIFICATIONS

Company reserves the right, in its sole discretion and without notice, to (a) revise these Terms and Conditions; (b) modify the website and/or any services or products it offers; and (c) discontinue the website and/or products or services at any time. Any changes to these terms will take effect immediately. You agree to review these Terms and Conditions and any other online policies posted on the website regularly to be aware of any changes. You agree to be bound by the revision if you continue to use or access the website after these modifications.

ACKNOWLEDGEMENT

By using any of our products, or services or accessing the site, you acknowledge that you have read and agree to be bound by these terms and conditions.

ASSIGNMENT

You may not assign, delegate, or transfer this agreement in whole or in part, without our prior written consent. We may assign, transfer, or sublicense any or all of our rights or obligations under this agreement without restriction.

SERVICE AVAILABILITY AND INTERRUPTIONS

GlowMap provides services on an “as available” basis. We do not guarantee uninterrupted, timely, secure, or error-free service. The platform may be temporarily unavailable due to maintenance, updates, technical difficulties, or third-party service interruptions. We reserve the right to modify, suspend, or discontinue any aspect of the service at any time without notice. GlowMap is not liable for any loss, damage, or inconvenience resulting from service interruptions, including but not limited to missed bookings, lost data, or business interruption.

FORCE MAJEURE

We reserve the right to suspend any Services in connection with any force majeure event, including without limitation the implementation of malware or similar malicious software on our servers affecting website usage. Neither party will be liable for any failure or delay in performance under this agreement for causes beyond that party’s reasonable control and occurring without that party’s fault or negligence, including but not limited to, acts of God, acts of government, flood, fire, civil unrest, pandemic, acts of terror, labor strikes, computer attacks, or other telecommunication disruptions.

CONTACT

For any questions, please contact us at support@myglowmap.com. You may review and retain a copy of this agreement, for your records.

PRIVACY POLICY

Clipboard Concierge LLC (“company”, “I”, “we” or “us”) is dedicated to respecting the privacy of your personal information. This Privacy Policy describes what information is collected from you on www.MyGlowMap.com(hereinafter the “Website”) and how it is used. This Privacy Policy applies to this website and any products or services that we offer that link to this policy. The term “you” refers to anyone who uses, visits, or views the website.

By visiting and using the website, you accept and agree to be bound by this Privacy Policy, which we may update periodically to reflect changes in our data practices or applicable law. Your continued use of the website after posting of any changes to our Privacy Policy constitutes your acceptance of those changes and updates. You must not access or use the website if you do not wish to be bound by this Privacy Policy. We are committed to transparency in how we collect, process, store, share, and protect your personal information.

CHILDREN’S PRIVACY

We respect the privacy of children and “child” means an individual under the age of 13. This policy is in accordance with the Children’s Online Privacy Protection Act (“COPPA”). This website’s information and content are only intended for people over the age of 18. This website is not intended for people under the age of 18. Without prior parental or guardian consent, we do not knowingly collect, use, or disclose personal information from children under the age of 13. If you believe that personal information was collected without parental or guardian consent from a child under the age of 13, please contact us to have that information deleted.

WHAT INFORMATION WE COLLECT AND HOW IT IS USED

When you access the website, you may provide certain personally identifiable information or data, or, where applicable, household information as defined under relevant law, including but not limited to your name, email address, phone number, postal address, avatar image, and/or credit card or financial transaction information when you make a purchase on the website (“personal information”), geolocation information, or unique online identifiers.

This information is collected when you register on the site, place an order, subscribe to a newsletter, contact us, use the search feature on the website, provide comments or any other feedback, fill out a form, use the live chat, or enter any other information on the website to communicate with us. From time to time, we may also collect information that you submit when you participate in any online surveys that we may post on our website.

Your personal information is used to personalize your experience, improve the website to better serve you, provide customer service support, efficiently process your requests or transactions, tailor advertisements to you, facilitate social sharing functionality, elicit reviews of services or products, provide you offers, promotions and to follow up with you through correspondence (email, live chat, or phone). We may also use this information to provide you with offers and promotions from our partners and/or our affiliates in exchange for a commission without additional cost to you. This information may be shared with others for the same purposes.

We operate as a data controller, independently determining the purposes and means of processing your personal information. We collect personal data, including identifiers (e.g., name, email, IP address), device information only with your explicit consent or as permitted by law.

GOOGLE ANALYTICS/AI

Just like other websites, this website automatically collects certain information about you through Log Data and Google Analytics. Log Data is information about your computer’s Internet Protocol Address, which is your “IP” address, browser information, Internet Service Provider’s information, your operating system, and your browser type. Similarly, Google Analytics collects certain information about your location, browsing history, the pages you visit, the equipment you used to access the website, traffic patterns, and other general patterns related to your use of the website.

This information is used to analyze website statistics related to user behavior and interests, improve our performance and your use of the website, and to further enhance our products and services offered to you. Please see Google’s Privacy and Terms to learn more about their privacy practices. This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, operating systems, social media platforms, or other organizations.

Automated decision-making, including profiling or AI-driven analytics, may be used to enhance service delivery, but you have the right to opt out of such processing where it significantly affects you.

We may use AI systems to create content, analyze user preferences, and personalize your experience. AI processing may involve automated decision-making that could affect the content you see or recommendations you receive. You have the right to request human review of automated decisions that significantly impact you by contacting support@myglowmap.com.

WORDPRESS AND BUSINESS DIRECTORY PLUGIN

Our website is built on WordPress and uses the Business Directory Plugin to manage provider profiles and customer interactions. The Business Directory Plugin stores customer profile information in our WordPress database, which allows us to manage provider listings and customer records directly from our website’s admin area. This plugin processes personal information including names, contact details, business information, and profile content submitted by service providers. All data collected through this plugin is stored on our website servers and is governed by this Privacy Policy.

COMMENTS AND SOCIAL MEDIA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. When you leave a comment, your name, email address, and website/organization name are not shared with a third party and may be used to communicate with you.

Social media accounts and sharing options are available on this website. Social media sites (Facebook, Instagram, X, YouTube, TikTok, Pinterest, and others) can track your personal information. Should you choose to interact with us on social media, please note that you will be voluntarily disclosing that personal information, such as IP address, which page you are visiting, and other features. This information is no longer private. It becomes public information and can be collected and used by others. We have no control over and take no responsibility for the use, storage, or dissemination of such publicly disclosed personal information by you.

Any such interactions via comments and social media with us do not subject us to any kind of liability related to the misuse of your information by others.

USE OF COOKIES

The website may use cookies to facilitate your use of the website. Cookies are files with small amounts of data including an anonymous unique identifier that a website sends to your computer’s hard drive when you are viewing the website. Just like other websites, we automatically collect some non-personally identifiable information including but not limited to your IP address, geographic location, language preference, date, and time of visitors.

Some features of our website may use Flash cookies, which are small files stored on your computer by websites that use Adobe Flash Player. They can store data such as preferences, settings, and usage information like which pages you visit. The main difference between traditional cookies and flash cookies is that they are not managed through the browser but locally on your computer.

When you leave a comment on our website, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

If you have an account and you log in to this website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. These cookies are enabled to allow the feature to function properly.

We may use cookies for various reasons such as optimizing and personalizing your browsing experience, checking our website analytics, saving your preferences and settings for future use, serving ads based on your liking and interests, affiliate marketing, and posting comments on our website.

This information is only collected to better serve and understand your user experience on the website. You have the option of turning off cookies on your computer should you wish to do so. If you choose to do that, you may not be able to view all the features and content of this website.

USE OF WEB BEACONS AND PIXELS

In conjunction with the use of cookies, third parties may also use web beacons, which are also known as clear GIFs, web bugs, or pixel tags to collect general information about your use of our website. They monitor user activity and are used to track customer behavior data. This information may be relevant to third parties such as the ad networks used on our website to tailor the advertising based on your behavior and interests.

We may use social media pixels to track and collect general information about your use in compliance with different social media sites (Facebook, Instagram, X, Pinterest, TikTok, and others) to promote products, track conversions, remarket, run target advertisements, and so forth.

Third parties like Facebook may use their own cookies, web beacons, and other technologies to collect and receive information from our website to provide target advertisements. You may see our ads on Facebook, Instagram, or YouTube after you have visited our website.

THIRD-PARTY LINKS AND USE

We may include, offer, or advertise third-party links, products, or services on the website. Once you click on a third-party link and leave this website, you are no longer bound by our Privacy Policy and Terms and Conditions.

Articles on this website may include embedded content (e.g. videos, images, advertisements, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

We may use Google AdSense advertising along with any other third-party advertising on the website. Google is a third party that also uses cookies to serve ads on the website to provide a positive user experience. Third-party vendors such as Google use cookies to serve ads based on a user’s prior visits to the website. You can opt out of Google by visiting their privacy policy and ad settings.

We have no control over these third parties, and they have their own privacy policies. Neither are we responsible for the activities and practices of these third parties. You should contact them directly and read their privacy policies for any questions. You also agree that your use of these third-party websites is solely at your risk.

THIRD PARTY TOOLS AND PLUGINS

GlowMap may use third-party plugins, applications, or other tools (‘Third-Party Tools”) to support certain features, enhance functionality, or analyze website performance. The Third-party Tools may collect, store, or process information as described in their own privacy policies, which are separate from GlowMap’s.

GlowMap does not control and is not responsible for the privacy practices or content of these providers. By using the GlowMap website, you acknowledge and agree that your interactions with any Third-Party Tool are governed by that provider’s terms and privacy policy.

We use PayPal as our exclusive payment processor for all subscription transactions. PayPal processes all payment information, including credit card details, billing addresses, and transaction data. We do not store credit card information on our servers. All payment data is handled directly by PayPal in accordance with their privacy policy and security protocols. When you make a payment, you will be redirected to PayPal’s secure payment system, and your payment information is subject to PayPal’s terms and privacy practices.

Our website operates on WordPress, which processes and stores all website content, user interactions, and provider profiles on our servers. All data managed through WordPress is handled in accordance with our privacy policy and hosting provider’s security protocols.

We use Business Directory Plugin within WordPress as our customer database to manage provider profiles and customer interactions. This plugin processes names, contact details, business information, and customer inquiries, functioning as our lightweight CRM system. All data is stored on our servers and governed by this privacy policy.

DISCLOSURE OF YOUR INFORMATION

As a general rule, we do not disclose your personal information to third parties without your consent except in the following business related circumstances:

We may disclose your information to our trusted third parties that work with us such as our website hosting partners, email marketing service provider, other service providers that assist in the operation of the website, and any other affiliates and subsidiaries we rely upon to provide you products and services offered here.
We may disclose your information to contractors or third parties we use to support our business. These parties may use your data only to provide the services requested by us and for no other purpose, and they are bound by contractual obligations to keep your information confidential.
We may disclose your information to comply with state or federal regulations related to copyright infringement lawsuits or any other legal claims related to the website.
We may disclose your information to enforce our website or product terms and conditions or terms of sale and any other agreements we may have entered into for billing and collection purposes.
We may disclose your information to our successor and/or acquiring party in the event of a merger, acquisition, restructuring, dissolution or partial sale in the future. However, your personal information will be transferred to the acquiring party in accordance with this privacy policy.

EMAIL MARKETING

You have the option of opting in or unsubscribing from our email list. By subscribing and opting in, you agree to receive newsletters, updates, messages, promotional materials, and any other content related to this website. When you send an email, your email message along with your email address and responses are saved for communication purposes with you. This information is kept confidential and we do not share, sell, or trade your email information with third parties except as otherwise stated in this privacy policy.

If you are in the European Union and opt-in to receive any of our free products or services and/or purchase any products or services through our website then you will be subscribed to receive our free email newsletter once you affirmatively consent to it. Please see the Opt-Out section below should you wish to “unsubscribe” and not receive any emails from us.

But if you are NOT in the European Union then you will be automatically subscribed to receive our free email newsletter once you opt-in to receive any of our free products or services and/or purchase any products or services through our website. Please see the Opt-Out section below should you wish to “unsubscribe” and not receive any emails from us.

We use Constant Contact as our email marketing service provider to send newsletters, promotional materials, and service-related communications. When you subscribe to our email communications or create an account, your contact information may be stored and processed by Constant Contact in accordance with their privacy policy. You can manage your email preferences or unsubscribe at any time through the links provided in our emails or by contacting us directly.

OPT-OUT

We comply with the CAN-SPAM Act of 2003 and do not spam or send misleading information. Should you wish to no longer receive communication from us, you have the option of unsubscribing by clicking “unsubscribe” at the bottom of the email we send to you or by contacting us.

As for third-party websites, please contact them directly to unsubscribe and/or opt out of their communications.

We comply with the GDPR along with the email marketing service we use to collect your data.

PRIVACY RIGHTS REGARDING PERSONAL INFORMATION

Residents of certain states in the United States with comprehensive privacy laws, including but not limited to California, Colorado, Connecticut, Delaware, Iowa, Indiana, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Tennessee, Utah or Virginia, as well as other jurisdictions and regulations that allow for individual privacy rights have more specific information requirements.

You have enhanced consumer rights, including the right to access, correct, delete, or port your data, as well as the right to opt out of the sale or sharing of your personal information for targeted advertising or profiling. For minors aged 13 to 17, we obtain affirmative consent before processing data for targeted advertising, in compliance with state laws like Maryland’s Online Data Privacy Act. To exercise your rights, submit a request via our designated portal at [www.GlowMap.com], or contact our Chief Privacy Officer.

GDPR VISITOR RIGHTS (FOR EU AND UK CUSTOMERS AND VISITORS)

If you are located in the European Union (“EU”) or the United Kingdom (“UK”), you are entitled to certain rights and information listed below under the General Data Protection Regulation (“GDPR).

We will retain any information you choose to provide to us until the earlier of:

You ask us to delete the information by sending a request to help@myglowmap.com. Please note that such requests may result in you no longer being able to access paid or free content previously provided to you.
Our decision is to cease using our existing data providers.
The Company decides to no longer be in business or continue to offer the services.
The data is no longer needed to provide you service, is too costly to maintain further retention, or the Company finds it outdated.

You have the right to request access your data that we store and have the ability to access your personal data.

You have the right to either rectify or erase your personal data. You have the right to verify the accuracy of your personal data and have it corrected or removed completely

You have the right to seek restrictions on the processing of your data. When you restrict the processing of your data, we can store your data but cannot process it further.

You have the right to object to the processing of your data in certain circumstances including but not limited to direct marketing, profiling, scientific or historical research purposes, statistical purposes, automated decision-making and profiling, and tasks based on legitimate interests or in the public interest/exercise of official authority.

You have the right to the portability of your data. You have the right to request your personal data from us, receive it, and transfer it to another controller.

You have the right to withdraw consent at any time. If you have provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based upon consent that occurred before your withdrawal of consent.

You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the GDPR.

We require only the information that is reasonably necessary to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

LEGAL BASIS FOR PROCESSING DATA UNDER THE GDPR

Under the GDPR, we may process your data under the following legal basis:

Consent: when you give us clear consent to process your personal data for one or more specific purposes.
Contractual Necessity: when processing your personal data is necessary to fulfill a contract with you.
Legal Obligation: when processing of your personal data is necessary to comply with the law such as data related to taxes or employee records.
Vital Interests: when processing your personal data is necessary to protect your life or health.
Public Interests: when the processing of your personal data is necessary for the performance of a task carried out in the public interest or for official functions.
Legitimate Interests: when processing your personal data is necessary to further our legitimate interests such as marketing activities.

YOUR STATE PRIVACY RIGHTS

State consumer privacy laws may give their residents additional rights in terms of how we use their personal information. These privacy rights vary depending on the local laws that apply to you.

California, Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:

Confirm whether we process their personal information.
Access and delete certain personal information.
Data portability.
Opt-out of personal data processing for targeted advertising and sales.

California, Colorado, Connecticut, and Virginia also provide their state residents with rights to:

Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.
Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

Nevada provides its residents with a limited right to opt out of certain types of personal information being sold by a business. The opt-out option does not apply to all types of data, however; it does protect sensitive medical or financial data, for example. Please note that we do not currently sell data that triggers the opt-out requirements of that statute.

To exercise any of these rights above under different states, please contact us with your request at support@myglowmap.com and please include your name, email address, and mailing address.

CALIFORNIA CONSUMER PRIVACY ACT (CCPA) AND CALIFORNIA PRIVACY RIGHTS ACT (CPRA) COMPLIANCE AND YOUR LEGAL RIGHTS

If you live in California, you have additional rights under California law, and we comply with the CCPA and CPRA because we may have visitors from California on our website. Here are your legal rights under CCPA/CPRA:

You have the right to know the categories of personal information we have collected, sold, or disclosed about you to third parties.
You have the right to opt out of the sale and sharing of your personal information with third parties. If you are under the age of 16, you have the right to opt into such sales or to have a parent or guardian opt-in on your behalf.
You also have the right to access your personal information, which we will provide within 30 days of such request.
You have the right to know what personal information is collected from you and how it is used, which we explained in this Privacy Policy.
You have the right to correct your personal information.
You have the right to have your personal information deleted, subject to some exceptions.
You have the right to equal service, price, and no discrimination
You have the right to data portability and the right to request your personal information and use it for your own purposes.

You have the right to consent and/or limit the use and disclosure of your sensitive personal CATEGORIES OF PERSONAL INFORMATION COLLECTED AND DISCLOSED FOR A BUSINESS PURPOSE

The types of personal information we collect and how we use it have already been listed above, but under the CCPA/CPRA, the following categories of personal information may have been collected and disclosed for business purposes in the previous 12 months:

Identifiers such as your name, address, phone number, email address, and other similar identifiers
Protected classification characteristics such as your age, gender, religion and disability information
Commercial information such as your use of our products and services
Internet/Network information such as your IP address, search history, browser, and device information
Geolocation data such as the information about your physical location or movements
Sensory information such as audio, electronic, photos, or other visual information
Professional or Employment Information such as your job history including previous employer and performance evaluations
Biometric information such as fingerprints, faceprints, voiceprints, genetic and physiological activity patterns. We do not collect any biometric information from you.
Education information such as records related to your educational institution (grades, transcripts, class lists, student schedules, and so forth). We do not collect any such educational information. Inferences such as information reflecting your interests, preferences, characteristics, physiological trends, and abilities.
Other Personal Information such as information provided by you directly when you fill out a form on our website, register for an event scheduled by us, post a comment on our website or social media, make a purchase from us, your account login or credentials allowing you to access a product or account, telephone number, and any other information you provide to us.
Sensitive personal information such as your social security, driver’s license, state identification card, or passport number. We do not collect this sensitive personal information from you.

HOW DO WE COLLECT YOUR PERSONAL INFORMATION AND FOR WHAT PURPOSE

We collect this personal information directly from you, from your browser or device, use of cookies, service providers, our business partners, affiliates, or third parties. We do not sell your personal information to third parties.

We use the information we collect for various purposes depending on how you interact with us. These purposes include:

To provide our services or products to you including invoices and statements
To create, maintain, or secure your account with us
To process your requests, purchases, transactions, and payments
To communicate with you about your account and our products/services
To market or advertise our new products and promotions to you via email or other social media, to answer your questions, and to understand your needs and preferences.
To improve our website, products, services, content, and advertising and personalize them to your interests and preferences
To better understand the demographics of our users, analyze data and usage trends
To help you share our content, products, services, and your experience working with us with your friends and followers on social media
To hire or evaluate you as a candidate when you seek employment with us
To protect our website, products, and services from misuse and to ensure security
To process payments or to prevent theft and fraud
To transfer business in any merger, acquisition, reorganization, sale of assets, bankruptcy where we may sell, transfer, or share some of our business assets including information related to our customers. In those instances, you will be notified of such ownership changes as well as the rights you have regarding your personal information.
To comply with legal requirements and to enforce our terms and agreements with you

To assess or carry out a merger, dissolution, restructuring, reorganization, or other sale or transfer of some or all of our assets, whether as part of a bankruptcy or similar proceeding, in which personal information about our website users, including our email list, is one of the assets transferred.

We may also use your information in other ways for which we provide specific notice at the time of collection. We may combine different types of information that we collect about you for any of the purposes described above.

Please be advised we DO NOT SELL YOUR PERSONAL INFORMATION to third parties and have never sold your personal information. We do not intend to sell your personal information in the future either.

Under the CCPA and CPRA, you still have the right to opt out of sharing your personal information and send us a “do not sell or share my personal information” request. If you would like to exercise any of your rights under California law, please submit a verifiable consumer request to us by sending us an email at support@GlowMap.com

Only you, as the person registered with the California Secretary of State, or someone you authorize to act on your behalf, can make such verifiable consumer requests related to your personal information.

Your verifiable consumer request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such person about whom we had collected personal information. You must describe your request with enough details such as your first and last name, address, and your country that allow us to properly understand the request and respond to it. Please note we cannot respond to your request or provide you with personal information unless we first verify your identity or authority to make such a request and confirm that the personal information relates to you. We will make all attempts to respond to your request within 30 days of receipt.

The above-mentioned California privacy rights are not absolutely guaranteed because some exceptions allow us to refuse your request. We are only required to respect these rights if we are acting as a business under the CCPA/CPRA and the requested rights have been granted and applied to you under the CCPA/CPRA.

CALIFORNIA’S “SHINE THE LIGHT” ACT

Pursuant to California’s “Shine the Light Act,” you are permitted to request information about how we share certain categories of information with third parties for their marketing use. We may disclose your personal information to our affiliates or other related third parties such as service providers, or vendors for their use in marketing to you, so we can provide the products and/or services offered on this website to you. When we disclose such information, your personal information is still kept confidential and between us and that third party. It is not used for any other purpose that’s not permitted under the laws.

DO NOT TRACK SIGNALS

This privacy notice for California residents supplements the information included in the previous sections of this privacy policy. California and Delaware law also require us to state whether we honor “Do Not Track” settings in your browser regarding targeted advertising, and please note we do not monitor or respond to Do Not Track browser requests.

You can also enable or disable Do Not Track in your browser. This is a setting that tells websites not to track your online activities. To enable or disable it, go to the “Privacy” or “Security” tab in your browser’s settings menu. Depending on which browser you’re using, you may find the option under “Do Not Track Requests” or something similar.

DATA RETENTION

We will retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We may also retain and use your information to continue offering you our products and services, comply with our legal and accounting obligations, resolve disputes, and enforce our agreements.

SECURITY

The security of your personal information is important to us, and we strive to follow generally commercial industry standards to protect your personal information submitted to us voluntarily and automatically. However, no method of transmission over the Internet is 100% secure and we cannot guarantee the absolute security of your information. When you make a credit card purchase or purchase through any means on the website, you will be directed to a third-party vendor to complete the transaction. Any information you provide during the checkout process is not stored on our website but instead provided to the third-party vendor that completes the purchase transaction.

By using this website, you agree to hold us harmless for any security breach and any unauthorized use of your personal information by third parties. You also agree that we cannot be held responsible for any disclosure of your information through our website without our knowledge and consent.

DATA BREACH NOTIFICATION

In the event of a security breach involving your personal information, we will notify affected users as required by applicable law. Notifications will be sent to the email address associated with your account and may include: (1) description of the incident; (2) types of information involved; (3) steps we are taking to address the breach; and (4) recommended actions for users.

PRIVACY POLICY UPDATES

This privacy policy is effective as of November 15, 2024, and will be updated and modified as needed. You are responsible for visiting this page periodically to check for future updates to this policy. Any modifications to this privacy policy will be effective upon our publishing of the new terms, and your continued use of our website after the posting of any updates constitutes your acceptance of our modified privacy policy.

CONTACT

If you have questions about this Privacy Policy, our data practices, or your personal information, please contact us at:

Clipboard Concierge LLC

9201 Warren Pkwy, Ste 200

Frisco, TX 75035-6242

support@myglowmap.com

Privacy Policy & Terms

PRIVACY POLICY